Terms of service

Terms of Service

Welcome to [[ViralToyDropuk]].

By using our website and placing an order with us, you agree to the following Terms of Service. Please read them carefully before making a purchase.

1. About Us

This website is operated by [ViralToyDropuk]. Throughout the site, the terms “we”, “us” and “our” refer to [[ViralToyDropuk]].

If you need to contact us, please email us at:

[Akhimo2001@gmail.com]

2. Products

We sell toys, squishies, fidget toys, novelty gifts, party bag fillers, and related products.

We try our best to make sure all product photos, descriptions, colours, sizes, and prices are accurate. However, colours may appear slightly different depending on your screen, lighting, or device.

Some products may have small differences in colour, packaging, size, or design. This does not affect the quality or use of the item.

3. Product Safety

Some products may contain small parts and may not be suitable for children under 3 years old.

Children should use toys under adult supervision where needed.

Please read any product packaging, safety warnings, labels, or instructions before use.

We are not responsible for damage, injury, or misuse caused by using a product incorrectly or not following safety guidance.

4. Orders

When you place an order, you will receive an order confirmation email.

We reserve the right to refuse, cancel, or limit any order if:

  • The item is out of stock
  • Payment is not authorised
  • The delivery address is incorrect or incomplete
  • There is a pricing or product listing error
  • We suspect fraud, misuse, or suspicious activity

If we cancel your order after payment has been taken, we will issue a refund to your original payment method.

5. Prices and Payments

All prices are shown in GBP unless stated otherwise.

We reserve the right to change prices at any time without notice.

Payment must be made at checkout using one of the available payment methods on our website.

6. Shipping and Delivery

We aim to dispatch orders as quickly as possible.

Delivery times are estimates only and may vary due to courier delays, busy periods, weather, strikes, incorrect addresses, or circumstances outside our control.

Customers are responsible for entering the correct delivery address at checkout.

We are not responsible for delays, failed deliveries, or lost parcels caused by incorrect or incomplete address details.

If an order is returned to us because of an incorrect address, missed delivery, or failure to collect, the customer may need to pay additional postage for redelivery.

7. Returns and Refunds

Please read our Return & Refund Policy before placing an order.

We do not accept returns for items that have been used, damaged, played with, opened, or returned in an unsellable condition.

If your item arrives faulty, damaged, or incorrect, please contact us as soon as possible with your order number and clear photos of the issue.

Nothing in these terms affects your legal rights.

8. Stock Availability

All products are subject to availability.

If an item becomes unavailable after you place an order, we may offer you a replacement, exchange, or refund.

9. Discount Codes and Offers

Discount codes, bundles, sales, and special offers may be changed or removed at any time.

Discount codes cannot usually be combined unless stated otherwise.

We reserve the right to cancel an order if a discount code or offer has been misused.

10. Website Use

You agree not to use our website for any illegal, harmful, or unauthorised purpose.

You must not:

  • Copy or steal our content, images, branding, or product descriptions
  • Attempt to hack, damage, or disrupt our website
  • Submit false or misleading information
  • Use our website to spread viruses, malware, or harmful code
  • Abuse, threaten, or harass our staff or customers

We reserve the right to refuse service, cancel orders, or block access where necessary.

11. Intellectual Property

All content on this website, including images, text, logos, graphics, product descriptions, and branding, belongs to [Your Store Name] or is used with permission.

You may not copy, reproduce, sell, or use our content without written permission.

12. Errors and Inaccuracies

Sometimes there may be information on our website that contains errors, including product descriptions, prices, promotions, delivery charges, or stock availability.

We reserve the right to correct any errors, update information, cancel orders, or change prices at any time.

13. Limitation of Liability

We are not responsible for any indirect, accidental, or unexpected losses caused by the use of our website or products.

Our products must be used responsibly and for their intended purpose.

14. Changes to These Terms

We may update these Terms of Service at any time.

Any changes will be posted on this page. By continuing to use our website after changes are made, you agree to the updated terms.

15. Contact Information

If you have any questions about these Terms of Service, please contact us at:

[[Akhimo2001@gmail.com]

Last updated: 17/06/2026]